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Technology in Content Economy

There are at least two issues that I want to deal with when referring to technology in the content economy. For the meaning and definition of both a content economy and sustainable progress I refer to my previous blogs linked by clicking on the words.  The two points that I want to make are: the role of technology in sustainable progress and the complicated transition for technology driven organization to value driven partners.

Technology in sustainable progress

Key in sustainable progress is not technology itself but the innovation applied to our lifestyle or surrounding introducing an improvement with respect to sustainable progress (human wellness and environment). This gives technology a much larger responsibility that the mere invention, production and sales of goods. The innovative industry take its part in the responsibility of human progress. In the second part of this blog I will explain why this is going to happen across the globe. Right now we should ask ourselves what we would expect from the traditionally competence driven introvert technological organizations when the become active in a value driven environmeny. These points are what we find:

  • Partnership in sustainable progress. Key for the organization is to participate directly in the process of progress in society, not as an isolated, self centered distant actor but as a partner in purpose driven processes. Progress can then be introduced by the company itself through the introduction of new inventions, or by the human world because of changes produced by other circumstances (vision, need, nature, etc). Important becomes the direct participation in the processes understanding that every change introduces the need for new changes, participating not just reactively but proactively using competences to drive progress as much as others use theirs. That is the innovative drive of progress and human dynamics. What historic impact have wheels had on our lives, the structure of society and interaction between human beings or our environment? Or train, airplanes, computers, the internet, mobile telephony, whatever? Every novelty that has been introduced in our lives should have introduced also compensation processes to maintain a balance in our health, vitality or human dynamics. But it did not. We concentrated on providing more of the same in large quantities without even caring of sustainable progress. With the current size of the human population and amount of volume driven excesses we ran into severe trouble. Economic growth was the motor of keeping business alive, not change or a drive to produce value. An content economy is not one of monetary scales but scales of human values and wellness. Successful business organization hence have to extremely entrepreneurial, produce a lot of change and can even have a growth perspective, not by speculating on the volume of their productivity but by the scale of adaptability that they present on the markets and the results they produce by doing so. A technological innovator has to feed its own progress through direct interaction with the market in which it takes co-responsibility for value, through the expertise it has in its specialized field and the level of creativity it displays to create something new, meaningfully, and implements it in a result driven manner.
  • Competent. The organization has to be extremely competent (a top sporter in its technological field) but not at all arrogant. The competence is needed to feel confident in presenting itself flexibly, trusting its organization as master in translating purpose into technology ready for adequate implementation. The success of the company is not driven by its technology but the application of its knowledge and abilities in sustainable progress. That is totally different that before. Key is not what the product does but how it performs in the context of human progress. The bridge between truly perceived value and techniques is called competence, not just the ability to produce any product.
  • Adaptability is probably one of the most complex issues in technology because quality development takes time while value drive expectation never have time to wait. Anticipation is good as long as it does not block adaptability. That is why the ongoing connection between the true value that one wishes to obtain and the translation into technological innovation becomes the distinguishing factor of the organization. One has to be present at the discussion, not just when sales opportunities arise but all the time. We come from a hit and run culture and transform into a culture of shared responsibilities. The technological partner becomes equally accountable for the way it complies with progress. Technological professionalism is its means, not a goal on its own.
  • The new role of technological partners in local coalitions for sustainable progress changes entirely the way the sector is organized. Big centralized corporate structures are far too bureaucratic to perform and smaller units need to be accountable for what the they produce and implement. We see hence a tendency of many small and medium sized technologically focused competence centers take a seat at the table through multidisplinary self employed representatives that pick up the signs and interact with the enormous variety of options that technology displays in a global market of science and innovative creativity. The expert technological organizations do not look anymore for standardization of their competences for massive sales but the modular adaptability of their inventions to be easily integrated in a large diversity of complex structures. The component of increasing local content is organized in the same community where the innovation has to be implemented creating commitment and involvement of all those people involved in the end result.

In the STIR Foundation we create purpose driven environments (s.a. AiREAS) where technology is one of the key players but not the only one. We also have scientific institutions, human health authorities and the regional governments playing an equal role in progress. In the old fragmented world of economies of growth each of these participants is used to think of their own interests, often even with local government in the driver’s seat to determine what is good for the region and with what priorities. Technological enterprises would queue up to see if they could sell as many goods while the local decision makers would draw up public tenders to see what technology and prices there are to choose from. But also the local governments are fragmented when dealing with their responsibilities since they have grown problem oriented and not purpose driven. Such a fragmented society shows clearly in this example, a picture of the garbage bins in a train station:

 There a six different types of garbage bins on the platform each falling within the responsibility of another organization but coinciding on a space of 50 m2. They were contracted by totally different organizations that all had something to do with rail, the platform, human transportation or retail. Each had garbage collection in their responsibilities and were separately accountable for the contract. But they apparently felt no need at all to interact or even think of the need to the total picture. The space ended up with 23 garbage bins of 6 different responsibilities on the areas size of a single living room. Ridiculous? It happens all the time. And it is not the pieces installed. Each also needs to be maintained, emptied, cleaned, etc producing traffic on the small platform of workers, bags, garbage loaders, logistic, etc. All of this may be good for the economy (lots of bins sold, workforce to deal with infrastructure) but totally ridiculous from a sustainable progress point of view. And if you look closely at the picture the only piece of litter visible is not even in one of the multiple bins, it is on the ground! The purpose was to contractually install bins, not to do something about the litter on the platform. When the purpose is wrong the solutions will be equally wrong even if they are contractually within logic.

Complicated transition

When we look at the example it is not hard to imagine that it is in the self-interest of every institution to maintain this situation, despite its lack of functional logic. For the providers of garbage bins the situation is ideal to produce volume sales and even have multiple opportunities on a single platform. It is not their responsibility to question the fact that five other suppliers already equipped the location with equivalent material. They just want to sell.

The same goes for those who take their part of responsibility for the infrastructure that most certainly has some contractual element related to the usage of the platform for particular purposes, each including a contractual obligation to take care of their own litter by facilitating an infrastructure. Instead of making a deal with each other it is much simpler to comply oneself, preferably with an infrastructure with different looks than the others, not for the litter but for the sake of identification of contractual compliance. Do all these fragmented players comply functionally? No! Despite the abundance of services available the litter is still on the ground and without identification to “who it belongs”. So who is accountable for that piece of litter on the ground? No-one.

Train stations are a very interesting example to see how fragmented responsibilities end up into a bureaucratic mess and a total lack of sustainable progress simply because of the immense amount of self interested institutions involved in the management of infrastructures, urban and interurban human mobility, energy,  platform services, city design, etc. If one can solve the complexity of a train station and its functionality in the overall human interest then one can probably deal with most of the complexities in the region.

So when we (STIR Foundation) look at integral human sustainable progress we create value driven communities in which all the stakeholders take a seat and interact with each other based on a definition of progress, not their own interest. And this produces a very intense learning and adaptation process for all involved. In the past they interacted as customers and providers, now they have to learn to behave as partners.

It is the end result that matters in which every one plays a role by positioning competences in the team. In the STIR Foundation we created such purpose driven regional communities that include the four largest pillars involved in the design of society: civil representatives (eg. health authorities), government, technological innovators and scientific experts. The sole responsibility of the STIR Foundation is to define the purpose and sit in the middle of all players to maintain a level playing field based on equality. We invite everyone to participate without exclusions. The union of multidisciplinary participants suffers its own shake out when people cannot deal with the responsibility of trust in this setting by not complying with the competences that brought there in the first place. We have seen large multinationals fail horribly due to the internal, acquisition driven, bureaucratic culture while smaller players started to out perform themselves.  Technology is not owned anymore by any of the large labels as it is becoming available through globalization to anyone. The flexibility to interact professionally in a multidisciplinary, extremely local environment is key, not just at the promising front end but also at the compliance back end of performing according the required speed and adaptability.

The fact that science is available at the same creative table gives the technological participants plenty of inspirational feeds to come up with innovations that are truly out of the box and make progress that rapidly spreads throughout the entire world. This can happen anywhere so one needs to be extremely alert, not protective in self interested attitude but intelligently creative and responsive. As mentioned before, every change induces new changes and in this challenge technological expertise finds chances for continuous renewal providing humanity with progress at all times but within reason, meaningful and contribution to our environment and human wellness as we proceed in sustainable progress.

Finally, when we look at where humankind stands right now the entire civilization has been built around material efficiency for many centuries of fragmented institutional interaction. When we start looking at our own environment through the eyes of sustainable progress, using also our ecological and human wellness inefficiencies in the process, we rapidly come to the conclusion that just about everything that we have today is due for modification. We find that the shovel can go through society at all levels. When we see this we also find the tremendous, never ending opportunity that lies ahead redesigning our presence, behavior and interaction in this world.  It truly is a new beginning.

Business in a Content Economy

When we place business development in the context of a content economy and focused on sustainable progress, it develops some very unique characteristics that are very different from what we know from business today. The era of industrialization has taught us how to produce products in standardized manufacturing processes in local competition. Globalization has made us efficient in these processes adding supply chain management, open border competition, cost optimization and consumer marketing to our business processes. Modern communication techniques with the end users has changed our life with constant consumer information on choices that we can make among seemingly equal products. The global productivity and consumption has eventually become so speculative that it has crossed some natural lines of the acceptable introducing a totally new paradigm for business too: business that does not use humankind and our planet but starts serving it meaningfully.

It is very interesting and logical that the transformation of business and society both coincide in time and space. They both depend on each other and both enter in crisis together, even influencing each other in that. So far they evolved together in the era of material growth to support the money driven processes of centralized  power structures. For many years the financial balance of consumer growth was higher than the consequences of overconsumption in society but this has changed drastically. The costs of our imposed lifestyle have become structurally destructive for our health, vitality and stability affecting directly the stability of the economies as we have all been able to witness for years now, not to mention the climate and resource issues that keep us busy too. When an economy cannot grow anymore it will have to base its existence on different parameters. When we start working on a content economy based on sustainable progress business necessarily has to reposition itself as a consequence. It has become a chicken and egg issue. What transformation comes first? Business or Government?

When I started to become aware about all this back in 2001 I was convinced that business would have to take the lead in the process of change. Entrepreneurship is in my view the creative spirit of humankind, the type of institution that is always ready for change to outwit competition and position itself on a winning track through foresight and proactive vision. So why hadn’t they reacted long before the credit crisis created the first chaos? Well maybe they were not so entrepreneurial after all.

And I did not see democratic government to become the motor of change either because they are elected by a population that want the same as before and no change. Sustainability is a great hype but far away from the individual who may feel responsible but not really powerful enough to make a difference. If you ask a people to choose between a tree in the rain forest of Brasil and a pack of money  they will go for the money. The tree is far away and the money can be touched and used. Politicians that promise the sky in financial stability and conservative continuity have everything to win in elections by manipulation of the public conservative mind, placing the responsibility of disaster on individual lifestyle and not on the system that they try to keep up with capital injections.

But now things have changed.  In the money driven economies business entities became like speculative banks run by financial experts rather than creative entrepreneurs. For decades they would have had an opportunity to position themselves in a global shift and take the lead. But now the consequences of the money system have dug so many holes in the governmental budgets that it is politics that is taking the lead in looking for change while everything seems to crack under their manipulative feet. While capital injections are still being used as main instrument to keep processes going, the public is increasingly becoming aware of the giant flaws in the system and governments are frenetically looking for alternative solutions behind the scenes. Europa has every chance to fall apart temporarily due to the budgetary crises of all the members of the union and the deep debts they get into over the backs of their populations. They are forced now to look at the other values that keep the European Union together, other than the financials. How about social cohesion? Security? Immigration? Wellness? Partnership or Competition between the members? But nothing can be done to avoid the bursting of the large economic bubbles and governments need to react now by taking proactive actions for the first time thinking of true values rather than fake money. How to compensate with 80% speculation in the currencies that hold up the old economies? You cannot let go and cannot hold them up.

We still hear calls for economies of growth but they do not grow anymore, they deflate under our noses because there is nothing anymore to sustain them. Governments are not ready yet to adopt the strategy for developing a content economy but they are close. They will have to open their eyes to reality and place a big cross through their finances and concentrate on social and government innovation. Banks and stock exchange represent no value anymore just insecurity and speculation. They should not be listened to anymore.

Meanwhile the business executives are still concentrating on squeezing their financial sponges trying to make a short term positive impression on their greedy and blind stakeholders. They lost the opportunity to take the lead when they still had a comfortable financial basis. Now they get to deal with rapid declining public spending and a rapidly changing consumer attitude to personal safety measures. Sustainable progress is not a competitive issue but one to take corporate responsibility and reposition the company accordingly. That takes time and above all, it takes the shaking off of the short term pushy attitude of speculation to start  concentrating on true meaning. Large corporate entities are expected to fall fast and have no executive backbone to deal with it. We are facing a fast shake out of old executive power positions by real entrepreneurial new comers in the field. The credit crisis brought a financial crisis to the markets and a collapse in business that produced in turn a collapse in government finances. Now the government instability and remaining bubble in all financial institutions create the next business collapse which will again have a domino effect on everything else. Our economies of growth have ceased to exist. It is over. Back to the drawing boards, not just business or government, everyone.

As explained in my previous blogs the content economy is based on a society that has no economic growth but a quest for the highest (100) level of public wellness in which the population (business and public) is challenged to maintain it through constant meaningful modernization,  experimentation with sustainable progress and adaptation to external influences and (un)expected natural challenges (s.a. climate change, lack of resources, natural disasters, etc). In such a community the business development is not related to product sales or competition on price, availability or quality. In a content economy people tend to search ways of being independent of external power positions through a high level of self-sufficiency in their own productivity for their own needs. Lessons learned from the centralized power positions of the old business paradigms were that they had the power to speculate with shortages to raise the cost price or even cut people off from supplies all together. This was in cases immoral and even lethal for large groups of people living in poverty around the world. The morality could not be questioned when the culture and paradigm justifies such behavior. The only natural counter reaction of populations in fear of being cut off from supplies or perceived abundance is to become either angry, invest in self-sufficient or search for alternatives that are abundantly available. This is a natural process that eventually turns into a content economy where the population has the higher purpose to assure their own living standards by being productive and inventive themselves. People have no problem in laying off excess external material wealth if they can keep control of the basics of their own quality of life. They tend to take responsibility fast. We have seen the capacity of organization of populations against their dictators. There is no reason to assume that they will not do the same against financial or other dictatorship when the time has come.

Such a population is entrepreneurial through all their members as all interact together to produce sustainable progress for their ongoing wellness. The satisfaction of being able to decide for oneself is of course very high and the social interaction makes progress a challenge for the entire community. This works fine for the productivity that requires average knowledge and physical abilities. Social innovations are introduced through the free, purpose driven interaction within the community but when we wish to introduce technological innovations it has to be related to the results that we want to achieve.

The very first thing for technology to evolve is that there has to be a motivation to invent anything new, meaningful. Military encounters have mostly been the trigger for the inventiveness of humankind creating tooling to kill or defend. In ancient times the worshiping of Gods has also been a stimulus to find solutions to the challenges of building huge monuments. So our fear for shortages, for each other or for the unknown has been an ancient engine for innovation and technological progress. Now that we have reached a point that we can eliminate fear by using and implementing technology for abundance in all content driven wellness communities there is a potential lack of motivation to invent anything new. This in my view is not entirely true. Also now we face sufficient challenges to innovate and implement it:

1. Result driven entrepreneurship. The entrepreneurship that is developing is one that concentrates on the effects of innovations on human wellness, not the innovations themselves. Within a holistic approach any change would have to be positioned within the local complexities of the human organization. This means that the technological supplier will have to become so adaptive as to include the ability to modify the innovations to suit the integration in an unique local situation. Every change induces new changes and this works both ways. The challenge of the innovator is to become as motivated to change as the community introducing new wellness aspects all the time. They become local partners and learn to work together.

2. The sustainability issues of a growing human population in a content economy are not related to sales of novelties but the modification of the existing within the context of environmental challenges. The competition is going to change into the level of access to natural resources to sustain the content economy. Even self-sufficiency is an entrepreneurial challenge that requires the wit and innovative powers of a community to enable them to maintain a high level of wellness. There is no reason anymore to produce goods and services in a globally centralized way because this leads to speculation and vulnerability for all involved, even the power position. But producing local for local self-sufficient securities is to be learned and needs modification of national and regional jurisdiction and mentality. Getting the public involved again in producing their own needs creates commitment and investment of local talents and energy but also a new business elan that helps community to become self-sufficient instead of selling them the goods. Business that serves people and our planet will become booming positioning themselves as partners of local government and the public rather that self-centered structures driven by their dependence on obsolete money and sales of products. The latter are facing a hard time to come. It is all a matter of attitude.

3. Technology is abundantly available to challenge us to look beyond the horizons and confinement of our planet Earth. We are already undertaking exploratory voyages to nearby planets for scientific purposes but in reality we are looking to see if we can expand beyond the confinement of planet Earth. We can become much more ambitious when we decide to work globally with the content economy as driving force. Wellness and sustainable progress has also an evolutionary component and our fear of disappearing as a species because of our local vulnerability by our cosmic dependence on a small rock in space can get us to invest in such purpose driven progress too. We would not need a war or confrontation to advance but the sense of responsibility to prove to ourselves that we can live and work properly and in peaceful progressive harmony in a small place (Earth) to validate our journey into the vastness of the universe with the highest awareness and wisdom of a conscience.

Key in any ambitious content economy is that entrepreneurship is a way of progressive life with genuine, sensible purpose as key motivators. There is no need for money in such environment since value is measured in wellness and abundance that is maintained through the investment of talent and energy of the population itself. If therefor these ambitions are raised it is the population itself that gathers the talents and means to achieve it. Creativity, intelligence and purpose driven energy of the human being in teamwork is endless and the most important asset of humankind. Being paid back with wellness and evolutionary progress is probably the most satisfying salary that one can achieve simply because it is the direct fruit of one’s own efforts. If a value system needs to be put in place then it would most certainly have different characteristics that what we know today. It would value our talented contribution to the end result.

From a business point of view the human world is wide open for those who are willing to join in with no strings attached to the old hierarchical formats. A new era of cooperative, result driven, innovative entrepreneurship has started and governments are opening up to partner up, not for the sake of economics but for sustainable human progress. No one is in the lead now, we are all in the same mess and share the same opportunities. Let’s go for it.

Lessons from Haiti

Disaster struck in Haiti. Limited infrastructure severely damaged, thousands dead or missing. Someone interviewing a tired doctor who has no help since all medical staff are trying to save of find family. She asked: “How do you cope, yourself?”. His answer: “I have changed mentality a long time ago. In material worlds success is measured in percentages. Here we are happy for every single person we can help. More I cannot do.”
The world is in transition from % counting to true serving. Business and politics are about to change dramatically.